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The Australian Banking Association (ABA) is the information source for the news media on the Australian banking industry, providing information, analysis and context on industry issues.

The ABA plays an active role in the public dialogue on banking and financial services, providing commentary on broader industry issues and facilitating access to other sources of information.

For media inquiries contact [email protected] or 0475 741 007.


COVID-19 Banking Timeline

see what’s happened in the Australian banking sector


Transcript
Anna Bligh interview with Tom Mann, ABC South Australia on new Branch Closure Support Protocol
27 June 2023

“…we anticipate seeing branches as a part of Australia’s banking system for a very long time. It’s not about closing all branches, but we do expect from time to time, there will be some branches closing as more and more Australians choose to bank differently.”

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Media Releases
New Branch Closure Support Protocol – banking industry to better support customers of closing branches 
23 June 2023

The ABA has developed a new Branch Closure Support Protocol to improve transparency, ensure better communication, and provide improved customer support when banks close branches. 

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Media Releases
World Elder Abuse Awareness Day a reminder to stay vigilant to warning signs of financial abuse   
15 June 2023

With one in six older Australians experiencing some form of abuse, today’s World Elder Abuse Awareness Day is an important reminder to look out for the warning signs.

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Media Releases
ABA welcomes future proofing of Australia’s payments system as Treasurer announces biggest overhaul in 35 years 
7 June 2023

The Australian Banking Association (ABA) has welcomed the Treasurer’s announcement today of a major overhaul of Australia’s payments system. 

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Media Releases
Australian banks join new Fraud Reporting Exchange digital platform to help halt payments to scammers 
16 May 2023

Australian banks today launched a new digital platform that will facilitate the quick reporting of fraudulent payments en route or transferred to another bank.

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Transcript
Anna Bligh interview with ABC Breakfast TV on Fraud Reporting Exchange announcement
16 May 2023

“Speed is the essence when it comes to getting your money back from a scammer. Even if you’re not sure, even if you just suspect something’s not right, ring your bank as fast as you possibly can.”

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Media Releases
Almost 40% leave wallets at home as mobile phone and smartwatch payments soar  
12 May 2023

The nation’s shift to digital banking is gathering pace, with the number of people leaving home without their wallet or cards, relying on their phone or another device instead, doubling in three years. The rapid changes are captured in a new ABA interactive Spend the Day site.

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Media Releases
Cross-industry initiative to provide one-off $7.75 million boost for financial counselling services  
11 May 2023

Australia’s financial counselling services will receive a $7.75 million boost following a cross-industry donation.

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Media Releases
ABA welcomes Federal Budget investment in combatting scams and supporting sustainable finance
9 May 2023

The Australian Banking Association (ABA) welcomes tonight’s Federal Budget saying it places a significant focus on customer safety.

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Transcript
Transcript – Anna Bligh interview with Sky News’ Andrew Clennell on SVB closure
13 March 2023

“What is underpinning this bank failure is a number of things, but not least of all, it’s a very niche bank with high exposure to one part of the economy. And that’s the part of the economy that’s been quite volatile and troubled”

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Media Releases
IWD an important reminder to keep up the momentum on equity issues
8 March 2023

This International Women’s Day, it is so important to acknowledge the change that has occurred, the women and organisations who are forging this change, and also ensure we continue strongly on this positive path

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Transcript
Transcript – Anna Bligh interview with ABC radio Conversation Hour hosts Richelle Hunt and Kirsten Diprose on regional bank branches
28 February 2023

“in two years, there was an 88% drop in the number of cash withdrawals made at that branch, and there was an 89% drop in cash deposits”

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ABA NewsMedia Releases
Don’t let scammers ruin your Christmas
19 December 2022

“At this time of the year, with Christmas upon us, we’re encouraging people to be extra vigilant.”

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Transcript
Transcript – Anna Bligh on 4BC Brisbane – Scams and Cybersecurity
16 December 2022

BILL MCDONALD: You may remember I spoke to Blake Talbot yesterday. Now, he got in touch with the show after falling victim to one of the most elaborate and sophisticated scams I think I may have ever heard of. Now, Blake and his pregnant wife have lost their entire life savings of over $26,000. As… Read more »

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Transcript
Transcript: Anna Bligh on ABC NewsRadio – maternity leave lending
28 November 2022

“A number of our banks actually have maternity leave lending products that are specific to people on parental leave, paid and unpaid, to help them through, what as I said, can be a difficult time.”

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Media Releases
Bank support for Agribusiness grows to $104.7b
17 November 2022

“Agriculture in Australia has a proud record of overcoming extreme adversity, most recently meeting the challenge of major flood events head on. Banks are standing by to support customers affected and the message is to reach out to your bank if you need their support.”

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Transcript
Transcript: Anna Bligh ABC Radio Melbourne Drive – cybersecurity
8 November 2022

“The bank robbers of the 21st century do not use sawn-off shotguns – they are sitting at a computer trying to get into your account and trying to trick you into letting them in.”

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Transcript
Transcript: Assistant Treasurer launches National Anti-Scams Centre
7 November 2022

The Hon Stephen Jones MP Assistant Treasurer and Minister for Financial Services announced funding for a new National Anti-Scams Centre on the first day of Scams Awareness Week, 7 November 2022. ABA CEO Anna Bligh joined the launch with other industry leaders. STEPHEN JONES: It’s an important day. This is anti-scam week, National Scams Awareness… Read more »

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Media Releases
Scams Awareness: Helping agricultural businesses keep safe from scams
4 November 2022

The Australian Banking Association (ABA) is encouraging farmers and small businesses in regional areas to remain vigilant for potential scams following a significant rise in 2022.

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Transcript
Transcript: ABA CEO Anna Bligh on ABC Radio Adelaide – digitisation
4 November 2022

Anna Bligh appeared on ABC radio Adelaide on Wednesday 2 November 2022.

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